If you’re trying to deal with warring employees, below are some great tips which should help them to see eye to eye.
Life is difficult for everyone when employees don’t get along – it may sour the office environment, they may refuse to work with each other, arguments may ensue and they may even end up turning other colleagues against each other as people naturally tend to pick sides.
If you have two employees who don’t get along, it’s your responsibility as their manager to try and diffuse the situation. Admittedly, this can be difficult however and sometimes no matter how hard you try, some people simply do not get on. If you’re trying to deal with warring employees, below are some great tips which should help them to see eye to eye.
Identify the problem
It sounds obvious but often we’re so busy feeling frustrated about the fact that people aren’t getting along that we don’t actually stop to think about what may have caused the problem in the first place.
Is it a personality clash? Does one person feel that the other doesn’t do their fair share of work? Are they aware of unfair pay structures? Is there jealousy or are people gossiping about others? Are employees over-worked and stressed out as a result?
The possibilities are endless and the only way you’re going to know is to ask. This may require involving HR because people are often more willing to open up to an outsider who doesn’t get involved with their job on a daily basis.
Address the problem
Now you know the source of the problem, it absolutely has to be addressed and dealt with diplomatically.
Say for example Colleague A and Colleague B don’t get along because A thinks that B doesn’t do their fair share of work and as a result, ends up doing more work than they’re supposed to. Speak to Colleague B about why they don’t appear to be pulling their weight – maybe they’re struggling with their workload, they weren’t given proper training or they have personal issues they’re trying to come to terms with.
Once you’re aware of the situation, you can then agree more realistic deadlines and establish whether or not Colleague B needs extra help completing tasks. Also reassure Colleague A that it’s your job to ensure that jobs get completed on time, not theirs so there is no reason for them to worry if and when Colleague B isn’t getting things done.
It’s very important that everyone sticks to what was agreed otherwise people are going to start falling out again before you know it. Have regular meetings with the employees in question to ensure that they’re happy with the current strategy and to establish whether or not it’s working.
It’s important to remember that just because employees aren’t saying anything, it doesn’t necessarily mean that everything is fine. People are often too afraid to come forward because they don’t want to be seen to be causing trouble. Regular, scheduled meetings are the best way to overcome this obstacle and ensure that everyone in your team is happy and satisfied in their role and with their colleagues.
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